Currently awaiting last Prg leg after another BA16 BA12 odyssey in F and can only add that unfortunately this variation in service standards is not only confined to J. BA16 cabin crew lady serving my side missed a drink order with my starter (needed reminding when clearing the plate). Also I needed to request cutlery after the main course arrived; there was no olive oil presented (not loaded apparently after my query). And to top it all off the fillet of australian beef with borderlaise sauce and anchovy buttter was missing the sauce. I could see the butter and when I queried this she returned to the galley and then came back with an explanation that the sauce was mixed together with the anchovy butter ??.... which it patently wasnt. But not knowing what a borderlaise sauce should look like and being a very easy to please conflict avoiding type I let it go, but after a bit of reflection (this is First after all I thought) I did get up mid meal to retrieve my phone from the overhead to take a pic of the 3/4 eaten meal sans sauce. Next leg on BA12 was very good as usual.
I for one would find it very useful if it were possible for those that know to publish the service standard that we are paying for and should therefore expect. e.g.nuts or no nuts in F with pre departure drink? This trip BA 16 no nuts - BA 12 nuts galore!
OF
Last edited by OldFruity; May 19, 2019 at 2:19 am
Reason: Added comments