Originally Posted by sfozrhfco

If you want a good experience, the rule of thumb is NEVER stay at a newly opened hotel--especially one that keeps delaying the opening. Wait a few months until the staff has some idea as to what they are doing and all the kinks have been worked out. The only time you stand a reasonable chance is if it is a simple reflag and it switches overnight from one hotel chain to the other. The front desk people may be clueless about benefits etc for a few weeks but the hotel at least can function. Otherwise, just stay away and let other people find the problems and come up with solutions. Then when things are working well go ahead and book your reservation. July 4 is going to be too early given they are not even selling rooms now until a June arrival date which could easily get pushed back again.