Old May 17, 19, 5:38 pm
Join Date: Nov 2004
Location: PDX
Programs: AA LT PLT (2.6+ MM), UA 1K, Hilton Diamond, Marriott Gold.
Posts: 1,484
Marriott Burbank - No hot water at 6:00 this morning - Appropriate compensation?

I'm not normally a compensation kind of guy but I had a miserable end to my stay at the Marriott Burbank today (5/17). When I went to have a shower this morning, I was greeted to freezing cold water in the hot water faucet, and exactly the same in the shower. Not taking a shower was not an option, so I had the most miserable shower, complete with uncontrollable shivering and chattering teeth, it really was that cold! On check out I mentioned the issue and was greeted by a really indifferent front office staff who said something to the effect that "yeah, a few people have mentioned that as an issue". What does the collective wisdom of the group think is an appropriate ask as compensation?


Last edited by timfountain; May 17, 19 at 8:41 pm
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