Originally Posted by MarkUK
Did you book on the web or over the phone as a private individual? If so then the distance selling regulations apply, dont' they?
Nope they don't apply
The regulations do not apply to:
financial services
sale of land or buildings
purchases from a vending machine or automated commercial premises
the use of a public pay phone
auctions, including internet auctions
rental agreements that have to be in writing (i.e. a lease for three years or more)
There are also some partial exceptions. The information and cancellation provisions do not apply to contracts for: accommodation, transport, catering, and leisure services, including outdoor sporting events, but only where the supplier agrees to provide these on a specific date or within a specific period. In addition, the provisions do not apply to package travel, timeshare, and contracts for the supply of food, drinks or other goods for everyday consumption supplied by 'regular roundsmen'.
The relevent item here is that it does not apply to contracts for transport where the supplier agrees to provide them on a specific date or within a specific time period
Dave