Originally Posted by
chrisny2
My friend and I went through YYZ today. He tried to use EOA. The CBP agent told him it would be about 40 minutes: there was one person ahead of him, but they wouldn't get to either of them until they got everyone else in line through CBP clearance. He didn't wait and will just do a normal interview in the future

We had the same experience at YYZ. Basically - it didn't work.
Website stated EOA begins at 6am. Wife and son arrived shortly after, and there was one other person waiting in front of her. They waited for about 2 full hours before giving up and rushing to their 8:30am flight. The gentleman in front of them also had to abandon his wait. Basically no one was able to do EOA that morning.
The problem was whenever there was a break in the flow of passengers, they sent over people waiting in the normal line.
Have anyone successfully completed EOA at YYZ T1?