FlyerTalk Forums - View Single Post - Price more expensive on phone than app but not charged offline fee
Thread: Price more expensive on phone than app but not charged offline fee
View Single Post
Old May 16, 2019 | 9:54 am
  #11  
allturnleft
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Mar 2012
Location: London
Programs: BA Gold , Seigneur des Horaires des Mucci.
Posts: 2,427
Originally Posted by Globaliser
Is this LGW-GLA-LGW? If, so then using some random dates it looks like the lowest theoretical I/I fare is £30 less than the lowest theoretical R/I fare, so on this route it looks like Anonba's first guess of phantom availability and no offline fee would be correct.

If it were LHR-GLA-LHR, the differential between the lowest theoretical fares on those dates is £20, which could suggest that a £10 has been added on. But that seems unlikely, given that the agent categorically told you that there was no offline fee, and such a fee should have been visible to them.
Well diagnosed it was the LGW /LCY

Why do phantom fares persist?
allturnleft is offline  
Reply