Originally Posted by
Calchas
VS will find it on WorldTracer, not their own system.
But the bag was never reported as missing. The passenger left it behind at Heathrow and didn't collect it, nor report it as lost. It therefore won't be found on WorldTracer. And this has nothing to do with VS.
The OP's colleague will have to 'fess up to BA - that he genuinely forgot to collect his bag at LHR, and ask them to see if they can locate it, and how he can then arrange to be reunited with it.
Originally Posted by
Calchas
Maybe VS will notice it wasn’t interlined to them, maybe VS will find the ticketing information from the bag and figure out it was two tickets, maybe VS will find the PNRs to figure out whether there was no irrops to justify offline forwarding, maybe VS will notice that BA has a policy of not forwarding interline bags across tickets. Or maybe not.
VS will of course know that no bag was either checked in by them, or interlined to them. They will ask to see the relevant luggage receipt - which if the OP's colleague still has it, shows it as tagged by BA on HEL-LHR only.
There is absolutely no point in approaching VS as this has nothing at all to do with VS. The bag was not interlined and was not tagged onto the VS flight. The OP's colleague should have collected the bag at LHR but instead left it on the BA carousel. If the bag is still locatable, it can only be located via BA.