Originally Posted by
brunos
In theory missing bag claim should be filed with VS, but that is of course impossible as VS will have no record of the missing bag.
He could try to claim with BA pretending he ended up in LHR and could not find his bag on arrival. But that would be fraudulent.
If this were one booking you would be correct and VS would be responsible as the last carrier, but as VS were not the last carrier on the relevant booking I think it would be a waste of time to contact them.
The OP's colleague needs to contact BA, it will either be with BA or with HAL lost property.