Stayed at a listed resort Friday into Saturday. 5/10-5/11. Charges are posted already but still haven’t seen a reimbursement. When do I have to start playing the long game and waiting 12 weeks to call?!

also how do you know if your resort credit is used. Does it show under benefits as used like the airline one does?

Reason I ask is because my anniversary date was 5/13 so want to see if I still have an eligible resort credit or if it uses this years because it hasn’t posted yet.