Originally Posted by
murphyjunk
just got off the united chat ( and phone call back) they were able to get 50K refund and keeping the same seat.
very helpful
cudos to united
it seems that A3 is not that helpful
they still refuse to ”downgrade” from O to I and refund 15k miles... the only option they give is to get a full refund, but if so, I wont be able to choose again seats in former F cabin