Originally Posted by
orbitmic
Indeed (almost) not at all misleading:
"In true British style the airline has also launched a centenary edition
afternoon tea including a scone, jam and clotted cream
for a traditional cream tea experience in the air"
British Airways - NEW HEIGHTS AS CENTENARY EDITIONS TAKE TO THE SKIES
I appreciate that you feel that it is BA bashing and unfair and others can join in considering that I am, but I personally find BA's statement wholly dishonest and inaccurate.
It is all fine to say that if passengers take a forensic look at the printed menu, comparing different pages, they might realise that "Afternoon tea" is in fact a category and not a description of the only menu item described on that page, but that is simply not how a vast majority of passengers act: they look and will get impressions in good faith, and if they have been exposed to BA's advertising as many have, I think that you will have a hard time to push the suggestion that BA is not intending to suggest that they are selling an "afternoon tea" which is a set "including" the scone and accompaniment and mirrors a classic (or even epitomic) British "traditional cream tea", which I and seemingly a few others happen to believe includes tea...
So, on the one hand, you are saying that passengers must take a forensic look at the printed menu (and by forensic look you mean actually looking at the name of the product and price, which everybody does?), but on the other hand you are posting a link to the media press release? Are you saying that passengers order onboard on the basis of such press releases? I doubt more than 5 people have actually read them. Referring to a press release seems more forensic to me than actually reading what the menu offers.
And let’s not underestimate the passengers - those who can read will be able to read what the item actually is. The issue is not what afternoon tea has traditionally included. There is no such menu item in the onboard printed menu. If someone wants to buy a product of their imagination rather than what the vendor is selling that I don’t think anyone can help them.