Originally Posted by
Tanic
According to "Visa Rules" which I assume is contractual to Chase Freedom Visa in the Chase Pay app, the merchant cannot require customer identification in order to complete a transaction. Kroger takes their policy to another level by recording customer ID in their registers. Apparently Kroger is a large enough merchant that Chase or Visa does not enforce the merchant agreement.
In my experience, customers for the most part
want their IDs being checked, so they're not going to be particularly inclined to file complaints with the card networks in the first place. But that's a discussion for another thread.