Thank you for the quick replies. I guess I'll be in touch with UA. Thank you also for the link, I'll have that handy for the return.
Originally Posted by
cfischer
What does your ticket receipt say? Did it recognize your SAG status? TK has been problematic.
The boarding passes they issued us after charging for the bag both said *G. I also showed them my and my partner's cards (thinking that AC might get further than TK status), but to no avail. The supervisor specifically said that 'foreign ' Star Golds only get an extra bag in J/F.