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Old May 12, 2019 | 5:22 pm
  #434  
Kalboz
10 Countries Visited
1M
40 Nights
15 Years on Site
 
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,129
Originally Posted by splicer100
I received the below emails from the hotel after I asked about the expected end date for the renovation and the rumour of no longer proving upgrades to Gold members. It seems that it is their official policy to only upgrade Diamond members. I was going to stay here two nights but will now book elsewhere. How can they go against Hilton corporate regarding upgrade policy?

Finally got a response from the property signed by a manager after assurances from the program itself!


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