FlyerTalk Forums - View Single Post - Passport data entered by phone app scan
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Old May 12, 2019 | 9:47 am
  #227  
Baze
FlyerTalk Evangelist
20 Countries Visited2M25 Years on Site
 
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,977
Trying to scan my passport for a trip SFO-DEN-YWG tomorrow. I click on add passport and agree to terms and it immediately says authentication failed. I haven't even gotten to the part to scan the passport. iPhone XR. Did my wife's a few days ago just fine with same phone for a different itinerary. Is the iPhone app having problems this morning? Or UA itself having problems? Already in F so not worried about upgrade list timing. I closed the app and reopened, same problem. I rebooted phone, same problem. I tried my work phone, same problem. So I am assuming this is a UA problem. Anybody else seeing this?


UPDATE:

Seems it was a UA issue. it is working again and I got my passport scaned.

Last edited by Baze; May 12, 2019 at 10:58 am Reason: Update
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