Originally Posted by
fruitcage
Personally I think an extra few hundred £ is well worth the bigger seat, foot rest and better service and food, especially on the refurbished planes. Plenty of people also think it’s a waste of money.
I do have to contrast this, as I've just done my first WTP segment and I really do regret paying extra (299 each way). Heck, I hope I am able to bag an upgrade to Club on the return flight today.
Service was no better than Economy. They seemed to have four cabin crew for a full 787 for WTP + WT. We didn't have any PDB, I was uncomfortably thirsty until they finished the meal service and picked up the trays (three hours into the flight!) and walked back to the galleys to pick up some water. They're 250ml bottles, and they don't have any extras with the first meal service, so I asked for an extra when they get the time, and it didn't show up, so I went to get it. I don't think I can fault the CC on this flight. Four people for WTP + WT is just unacceptable. I wasn't expecting anything crazy... just didn't want to sit with my empty tray for a whole hour.
Food is good but not sure it's much better than Economy. The bubbles were disappointing. The seat, while bigger, makes sleeping against the window almost impossible because the headrest isn't flat but rather curved. The tray table is flimsier than in Economy as it folds out of your seat and it's quite small and thin. I had to put my laptop on my thighs to get comfortable. It did get warm after a bit.
I cannot fathom why anyone would use this product. I am 6'4 and would be happier in an Economy seat for the price. That's coming from someone who has no problem paying for Club either. I suspect people that are happy with it have different expectations, or more likely, had a better experience.