Originally Posted by
wantan
It was a Grab Car. And I did opt to pay by card.
Driver's excuse was that he could be Grab "Premium" but he selected the Basic option
... and the car was an old jeep. Also wanted to charge for my backpack and trolley (both hand carries) as "Extra" luggage even though I had nothing else on me.
I've no idea how this guy got his 5* rating on the app ... or are foreigners just treated differently ? Didn't leave him a rating but reported to Grab directly.
Sorry you had a bad experience - the driver probably noticed your foreign number/account.
There are no premium or luggage fees, so you can decline. If they still add it manually to your bill, grab will refund. The manual add-on exists for tolls etc, so I always watch them end the ride without adding anything before I get out of the grab car...