Originally Posted by
Mackle
Only time I got an upgrade like that was being given an E-class instead of a C-class at T5, when I had a flight and car booked through BA.com. Typically though I collect from the depot outside of Heathrow by the permitter road, and it will be things like getting an auto golf over a manual golf, or a golf with sat nav.
Maybe Avis LHR just don't like me!

I’m sure it’s nothing personal...
Actually an E-Class instead of a C is only a one class upgrade, although as there’s nothing higher to upgrade into, that’s pretty much the best you can expect
My best at LHR has been a group B to a Santa Fe which at the time sat in the same group as she E-Class...
I almost always pick up from T5 but I doubt that makes a lot of difference.
Do you try getting something better than what they allocated to you, out of them by the way?