FlyerTalk Forums - View Single Post - Full Service Properties that Don't Comply with the Breakfast Benefit
Old May 12, 2019 | 12:36 am
  #195  
HNLbasedFlyer
 
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,448
Originally Posted by GoldenItalianBoy

I am just wondering why do they behave like that: do they prefer save 5 $ in food items and, at the same time, LOSE the guest forever?
I think, in my opinion, you are seeing hotels waging a somewhat strike against Marriott corporate - there are certain hotels who clearly don't want guests out for free breakfasts nor want bookings on points - I suspect they want a better reimbursement policy. They are striking back hard and Marriott can't really do much about it else it loses the mgmt fees.

Hotels, like Airlines, are also practically printing money - they lose you forever, someone else takes your place.
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