FlyerTalk Forums - View Single Post - Syd to Vancouver via SFO - why does Qantas sell such daft itinerary?
Old May 11, 2019 | 8:11 pm
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fairhsa
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Syd to Vancouver via SFO - why does Qantas sell such daft itinerary?

We are in Vancouver waiting for relatives coming from Australia on Qantas via San Francisco. Minimum connect time 1 hr45 - Qantas connection 1hr50. Needless to say they missed their connection. Spent about 2 hours in an immigration queue.

Why does Qantas sell an itinerary it cannot honour? Why does it not help people in the queue ffs? Whole situation is crazy. Airport has a minimum connection time it cannot honour.
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