Syd to Vancouver via SFO - why does Qantas sell such daft itinerary?
We are in Vancouver waiting for relatives coming from Australia on Qantas via San Francisco. Minimum connect time 1 hr45 - Qantas connection 1hr50. Needless to say they missed their connection. Spent about 2 hours in an immigration queue.
Why does Qantas sell an itinerary it cannot honour? Why does it not help people in the queue ffs? Whole situation is crazy. Airport has a minimum connection time it cannot honour.