Originally Posted by
Goldorak
I had booked a Superior room (entry level) and I was told at check-in that I was upgraded to an Executive Suite on the 35th floor (so, this is a triple upgrade ^). Those suite are really lovely. Drink voucher was given.
We must have almost crossed paths - although wasn't me having a disco, I promise! I had a stay in early May for four nights (Friday to Tuesday, BH Weekend) - worth chiming in to note I booked an entry level room during a sale and did a points burn. Also received an upgrade to a suite on the 35th floor. Went above and beyond upgrade expectations I thought. Also had problems with the shower and getting the rain option to work -- enough jiggling the button and it eventually worked.
Slightly different welcome amenity - the marshmallows were not soft, however:
Overall a nice room and stay, although I did find the room design a bit quirky - no readily accessibly power points to giant lounge, no dimmers for the bathroom lights, no electronic DND/Makeup Room sign (I don't mind hanging a card on the door, although do not like cards that have both options on the one card - I'm sure a mischievous guest has walked down a corridor and flipped them before). The desk positioned to look into a wall rather than take advantage of the view. Oh, and didn't even realise there was a mini-bar fridge until day 2 it was so well hidden away.