Originally Posted by platbrownguy

I am diamond and have had a similar experience. No upgrades at all, but the platinum-level perks of priority airport pickup and price protection have been useful. The price protection is nice because it actually works for a several-block radius around the home and destination address. I frequently save $7 or $8 per trip. But "UberX Diamond" seems to get me the same sorts of drivers I had before, so I'm not seeing any benefit of diamond over platinum. Maybe I should use the "phone support" benefit to complain about the lack of upgrades...