FlyerTalk Forums - View Single Post - Tumi Warranty - First claim ever and denied
Old May 10, 2019 | 9:00 pm
  #7  
fishy21
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I just checked, and this add a bag strap is $18 on the Tumi website. OP, there’s your answer on repair.

If Tumi is really denying the claim because it’s an “accessory”, seems rather cheap to deny an $18 replacement part, since the bag that is needed to use this accessory cost $600+.
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