Originally Posted by
Tedgrrrr
I don't know why you would think I'm a serial complainer - I said I rarely complain? 4 times in 10 years. But good idea re: the compliments.
Sorry, I may've read too quickly - I thought those were just examples you were throwing out. I'd hardly be worried about four complaints over 10 years, although it's never a bad idea to try to maintain at least parity between negative and positive feedback with a company you intend to sustain a relationship with over the long haul.