FlyerTalk Forums - View Single Post - Uber keeps suspending payment methods or my account due to fraud suspicion
Old May 10, 2019, 11:53 am
  #2  
davie355
 
Join Date: Nov 2013
Posts: 4,374
The only method of escalation is to reply to their messages and say you are not satisfied with the response.

As to cards getting suspended, I requested a $50 ride this morning from a new credit card. The card issuer then texted me immediately with a fraud alert, asking me to confirm the charge to Uber. I’ve been paying for Uber with cards from the same issuer for 8 years, so I’m not sure what triggered this alert. Anyway, this has been my only experience similar to yours.
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