FlyerTalk Forums - View Single Post - Disappointed with lack of pre-departure beverage (PDB) & other experiences
Old May 10, 2019, 10:05 am
  #290  
gmt4
 
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,134
Hate to say it but I've had much better service on AA lately with pre-departure service. This past Wednesday out of DFW the FA held back the throng headed back to Y so she could carry us F passengers the tray of bloody marys, some glasses of wine and a few beers. Quite a look of disdain on the fellow's face she told to "hang on a sec" in the doorway as the drinks went past him. She was prompt with requests as we sat down and even offered refills as the boarding process continued. Lots of frazzled people that day from the IRROPs but the FAs were very pleasant. I've been noticing this more and more with AA and hope its a trend. Maybe its just dumb luck though. I wish UA could improve on it.
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