FlyerTalk Forums - View Single Post - Tumi Warranty - First claim ever and denied
Old May 10, 2019, 2:16 am
  #3  
garykung
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Small Claims Court is your option. A violation of warranty law? Tumi is in big trouble.

(Note to OP - are you sure you are covered by the warranty?)

Originally Posted by hornillas1
The company shifted from lifetime warranty to a five-year warranty.
That's not relevant, as OP owns the bag for 2 years apparently. So it should be still within the 5-year warranty as you claim.
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