Originally Posted by
rankourabu
That they do. Every time. Except they dont have to do it as often as AC does for you.
I'm a sample size of 1, and have only been a "FF" for 1 year and an occasional traveler for several years before that, so I would never apply my stats to anyone beyond me and I couldn't care less what airline a person prefers, however...
Roughly 150 AC segments
Roughly 35 UA segments
AC - 3 IRROPS, 2 weather, 1 mechanical - all fixed faster than I could hope
UA - 4 IRROPS, 3 weather, 1 mechanical - 2 of them dealt with to my satisfaction, 2 flubbed so badly I actively avoid UA
So for this guy at least, I'm flying the right airline - the one that has to fix their mistakes less frequently. I'm certain you feel the same for yourself. I'm glad UA takes good care of you. Happy flying!