Originally Posted by
GoPhils
It's a "violation," but they didn't really have a chance to correct it which seems to at least be the spirit of the guarantee. That's like complaining about your food at a restaurant after you ate it all.
If the "guarantee" required giving the property opportunity to cure, that would be in the guarantee. The fact that it's not speaks for itself.
It's nothing like complaining about food at a restaurant. There's no subjectivity at issue, either the room is of the bed-type that you booked, or it isn't.