Originally Posted by Western Airlines

Here's the part I can't figure out, and yes, I've done the searches.

As an MVP, I'm eligible for upgrade to F at the 48 hour window. Why is it then that on most flights I get waitlisted for an UG? What's the point of advertising UGs at T-48 if it almost never happens? I get the "let's hold on to the seats so we might sell them", but again....what's the point of the 48 hour bennie if they don't give it to you?

Thanks.