Originally Posted by
puck021
In something like 20 FC flights this year I have never received a single preselect email. These were either booked or upgraded ahead of time, with an email address that works for other Delta communications. No one has been able to tell me why this is happening.
I had been getting them up until my upcoming flight tomorrow . I received an email around T-60 for the first segment in F, but never received one for my second segment in D1. I was able to tweet them to preselect, but this is very frustrating that it's pretty clear they are still having problems getting emails out and that customers still have to take it upon themselves to call in or tweet or whatever, if they want to ensure their meal choice is available. Then trusting that it was inputed correctly.
I really hope DL fixes this soon