FlyerTalk Forums - View Single Post - Elite guarantee not honored
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Old May 8, 2019, 9:17 pm
  #34  
MePlatPremier
 
Join Date: Aug 2018
Posts: 902
The purpose of the welcome choice guarantee is not to creat gotcha-type situations so that if a FD agent fails to say some sacramental words at a specified moment one gets to earn some cash and some points. Its purpose is to make sure guests do receive, and choose, the welcome amenity. So if the choice is made and the welcome amenity received, even at a later moment during the stay, there should no pay out.
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