FlyerTalk Forums - View Single Post - Elite guarantee not honored

May 8, 2019, 9:01 pm

#32

allset2travel

Join Date: Jan 2006

Location: SFOSJCOAK

Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold

Posts: 7,581

If my confirmation email said King, I assume it will be king. Why do I still need to ask to confirm again at check in?
If I receive the wrong bed type, then I would pick up the phone and address the issue.

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