FlyerTalk Forums - View Single Post - Hotel is walking me 4 weeks in advance--guidance on next steps appreciated
Old May 7, 2019 | 12:58 pm
  #5  
btonkid12345
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Originally Posted by myperks
It’s not a walk by definition since it’s so far out.
i would expect Marriott corporate to find you something comparable or better without any additional points or cash. Don’t expect compensation or refund of points and be able to stay.

i would select something you want in the Marriott family of hotels and ask corporate to move you there as a wash...
It doesn't need to be a walk on the day of arrival for the Ultimate Reservation Guarantee to apply. The only requirement is that your MR/Bonvoy # was included in the booking.

Also, I believe the Berri is already a Category 8. So unless the OP booked it as a Category 7, once the 90,000 compensation + $200 is processed, he can ask them to rebook at that rate or issue points to his account to cover the difference.

Originally Posted by Ellvizzle
Thank you, I wasn't sure if it would qualify.
I will reach out to corporate to see if this could be arranged.
You qualify! Ask the hotel to pay out the Guarantee first, then file a case with phone support if they refuse for whatever reason. It doesn't say the walking/cancellation needs to occur on day of arrival. If someone is buying them out, then surely they knew these costs came with not honoring reservations.

Also, how many points per night did you pay for this hotel when you booked?
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