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Old May 7, 2019, 12:38 pm
  #297  
Dav77
 
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Originally Posted by Slc2012
I have submitted a form to Accor concerning a stay at Novotel Moscou airport for a stay in August 2019. The price was on Accor Hotel 92 Euros for a standard room 24m² (cancellation room) with an Accor business card. I checked the description of the hotel and they have 3x type of rooms at the hotel: standard, superior and Deluxe. I found a standard room 24m², on Trip.com at 65 Euros (cancellation room).

I received an answer from Accor Hotel BRG that the standard room booked can receive 4x people even if I booked for 2x people (there is an additional sofa inside the room). The room from Trip.com was for 2x people. It’s normal because I request a room for 2x people as we are only 2.

If I saw the previous discussion from DAV77, BRG is always give funny explanation. I cancelled the room and I will book somewhere else.

If BRG change their position, I will see if I will come back to the Novotel.
i have done recently a booking at an Angsana

on Accor website the rooms name is completely different than the rooms name on Booking.com

just to avoid any BPG request 😃
Dav77 is offline