Originally Posted by
Slc2012
I have submitted a form to Accor concerning a stay at Novotel Moscou airport for a stay in August 2019. The price was on Accor Hotel 92 Euros for a standard room 24m² (cancellation room) with an Accor business card. I checked the description of the hotel and they have 3x type of rooms at the hotel: standard, superior and Deluxe. I found a standard room 24m², on
Trip.com at 65 Euros (cancellation room).
I received an answer from Accor Hotel BRG that the standard room booked can receive 4x people even if I booked for 2x people (there is an additional sofa inside the room). The room from
Trip.com was for 2x people. It’s normal because I request a room for 2x people as we are only 2.
If I saw the previous discussion from DAV77, BRG is always give funny explanation. I cancelled the room and I will book somewhere else.
If BRG change their position, I will see if I will come back to the Novotel.
i have done recently a booking at an Angsana
on Accor website the rooms name is completely different than the rooms name on Booking.com
just to avoid any BPG request 😃