Originally Posted by
lingua101
I think it is the correct procedure. In case, you do not bring an ID, you can ask them issue the key and escort you to the room so that you can show them your ID.
You do not want the hotel just issue an keycard to anyone who can name your room number and your name right?
Thinking about this I can remember a Marriott before mobile check in give me keys with my name only at check in using the elite line. Also a Residence Inn using mobile check in giving me keys with name only. A SpringHill Suites and Courtyard using mobile check in giving name and last 4 of credit card and given keys. A Four Points using mobile check in given keys with name only. In all cases they didn’t know me. Many times keys stop working between noon and 2 pm for 4 pm check out and keys refreshed with no ID just name, room number and expired keys. In any of these examples was proper procedure not followed??