FlyerTalk Forums - View Single Post - Advice please on plane incident

May 7, 2019, 4:34 am

#7

dddc

Join Date: Sep 2001

Location: UK. BAEC AAdvantage

Programs: Mucci Des Oeufs Brouilles et des Canards

Posts: 3,672

Is saying sorry an admission of guilt? Therefore the points offered are a "goodwill gesture" and the letters just PR flannel?

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