Originally Posted by
rsteinmetz70112
FLyertalk ate my rely;
I never ran into this "policy" before. Since you cancelled the flight it doesn't seem right.
I would use Twitter, send and Email and Call the Customer Relations line in Dallas.
This is Yet Another Reason to only Book one ways.
As a last resort you could always book a flight using teh Travel Funds and not show up. You lose the funds but get the points.
I can't speak from experience as I always book one ways. However, the rules do say that you don't get points for flown portion until the entire ticket is completed. As the OP states that the return was WGA, those funds are going to have to be used before the outbound points will post. If they book but don't fly, the ticket will get cancelled when they no show and cancellation doesn't count as completing the ticket in this case. So my guess is that's why the points haven't posted and they won't until the OP uses the TTF's and flys that flight.