When something goes wrong, people complain that the security was flawed. When it is done right, they complain that they had to engage in a minimal security effort, e.g., take out their wallet, pull out their DL, show it and receive it back along with a key card.

Even if the FD clerk did have access to information he does not need, that does not suggest that new cards ought to be issued without ID. But, in this case, I cannot imagine why the FD has a need to know anything about the guest from his keycard.