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Thread: Mistake Fare Downgrade
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Old May 5, 2019 | 8:34 pm
  #23  
FlyPointyEnd
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Originally Posted by brunos
IMO CX keeps being quite silly with that VN fare. First, they make the mistake, then it takes them a very long time before they notice and remove it, then they honor it, and now they compensate one segment downgrade for more than the price of the whole ticket.
It does not sound like a well-managed company.
I would have thought CX could have argued their way out of it by just forcing a reroute or downgrade with an upgrade cert (wink-wink) or fare difference at the time of booking which could have been less than US$100
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