Originally Posted by
worldtraveller73
If people want hard product upgrades, they should try visiting in May or November.
If you read my review you will see that this is most definitely not the case.
Originally Posted by
CanadaDH
The rest of the year, they don't have the demand to open the Gold floor. If they did, they would surely open it.
The other thing I've been told, is that they don't get a lot of Platinum guests.
I've never booked anywhere but the gold floor.
I may not be old, but I can be lazy.
Darn, next time I will try to tease you about laziness rather than old age then
I would book the Gold floor too if it was open. Too bad there is not much of an expectation they will open it for the summer at some point...
The hotel not having many Platinum guests is not really a good excuse for the subpar Plat treatment in my humble opinion. Quite the contrary, there are some hotels I have been to before which rarely see elite guests, and consequently for the "special occasion" they did the exact opposite: treat us like royalty and made us feel like it was the highlight of their year to get our visit. It is hotels that have a heavy volume of elites that tend to become blasé, for example Hilton Diamonds in the U.S. If everybody is a Diamond, then nobody is a Diamond!