I am one of the unfortunate ones who had a CSR close the wrong card during a chat session. I have two cards ending in the same last two digits & even though I was very specific in giving him/her the entire last 4 digits of the card I wanted to close, the wrong card was closed. The card closed was very close to me meeting my spend for the bonus (ouch). Anyway I was able to get the card re-opened (with promises it would not affect my miles posted or bonus) & I am wondering if there are any data points on what this did to my re-application clock. They did a hard pull during the re-open process. Did my clock reset to day 0 when they did the hard pull? When they re-opened my closed card? Hopefully it did nothing & I can still use the original open date of the card as day 0. Anyone have any experience with this?
Thanks!