Green choice points not being credited
I opted in for Hyatt's Green Choice for a recent stay and they are refusing to credit me the points because I didn't opt in. I confirmed this at check in so not only did I not get my room made up they aren't giving me those points. It was a 4 night stay. I suggest recording all your front desk interactions if you're status-less like me because they'll just make up an answer and call you a liar. I suppose I should make an additional complaint that whoever was assigned to my room never made up the bed, dusted, no towel change, ect? Yes I'm irritated and overall fed up with Green Choice across Hyatt, Marriott/SPG as I always had to chase after someone to credit it and make any excuse not to. Those 1,500 points would get me a redemption so I'll just stay elsewhere now.