Acceptable forms of status validation include a screenshot of your current account status or your current and active membership card. Acceptable forms of stay validation include a screenshot of your previous reservations or hotel receipt, redacting any personal information other than your name and membership number. We accept .jpg files only. Please do NOT send us any personal information (including your phone number, address, social security number, date of birth, user name, passwords, or credit card information). Hilton reserves the right to decline any application at any time for any reason. Hilton may require additional validation in its complete discretion. Please allow 5 -7 business days for Hilton Honors to process your request.