FlyerTalk Forums - View Single Post - United shows biggest improvement in ACSI airline index (heh, heh)
Old May 2, 2019, 9:00 am
  #15  
Kacee
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Join Date: Apr 2013
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Originally Posted by cerealmarketer
I also sometimes think UA has long had the most “inequality” of experiences - you have to be on expert mode to fly UA well.
Agree. I almost never recommend UA to no-status friends who would be flying Y, but with status and knowing how everything works it is a completely different ballgame.
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