FlyerTalk Forums - View Single Post - Losing Assigned Seats? (Family w/ children, equipment change)
Old May 2, 2019, 1:02 am
  #70  
mvoight
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by BDLMSYDL
Dealing with this for BDL-LAX tomorrow, except with a 738 reconfig. AA blames it on the MAX 8, but I've seen many times where they change the 738 config on a dime.

- Booked 8A-E when I booked the tickets in January (old 738 config)
- About 2 hours ago, flight changed to an aircraft with the new 738 config, reassigned us to 10A,10B,8C (bulkhead),10D,10E
- My wife is now separate in 8C
- System won't let me check-in because it shows that she's in a bulkhead and can't with minors on the reservation

Got an "oh well" from the agent and to ask at the airport. They said they would be happy to give me a seat in row 20 where there's 5 together open.

So glad I put all of those miles on AA last year...

Hoping the person in 10C will swap
There are no restrictions on sitting in a bulkhead if there is a minor in the booking, unless it is also an exit row, as the restriction only applies to exit row seating.
mvoight is offline