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Thread: Global Services Wait Time
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Old May 1, 2019 | 5:41 pm
  #39  
PanAmWT
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Join Date: Nov 2009
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Originally Posted by MostlyUA
Is it just me or is everybody waiting 5+ minutes for somebody to come on the the 866 GS line? If I am calling from the US, I'm annoyed; I have the call on speaker mode so I can do other things. When I am abroad, I just see the $$$ wasted listening to hold music.

it's annoying
None of my calls after February was answered immediately. The holding time has been 2 to 15 minutes. The 15 minutes case was around midnight Pacific time, which was totally unexpected.
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