What do you like?
Easy miles/poits/cash with BIG sigup bonus!

What don't you like?
Fees & Poor customer service!

What do you think of expiration policies?
BAD!

What do you think of fees?
SEE ABOVE!

What would you think about a dollar-based program (instead of arbitrary miles/points) where you could buy tickets at market value, anywhere and anytime?

Fine!