FlyerTalk Forums - View Single Post - Earning preference changed to miles without consent
Old Apr 30, 2019 | 10:05 pm
  #5  
dash
 
Join Date: Jun 2003
Location: littleton, co usa
Posts: 103
Marriott/Bonvoy earning preference changed from points to miles without consent

Wow, glad i found this post, I recently had two stays credited with miles not points, I have been a points earner for over 30 years, this was totally random, I only noticed as the accrual was substantially less than usual.

I have been in contact with Marriott/Bonvoy and they claim that only I can change the preference, which was not the case, waiting to hear back as this was escalated.

I thought my account was hacked.

The irony is that the "miles" were posted to an airline I haven't flown in years, and will never fly again, it is just the ff # had been there forever.

Not sure what happened, any suggestions?
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