FlyerTalk Forums - View Single Post - Citi AA cards: TARGETED offers (includes Mailers, eMailers and Matching)
Old Apr 30, 2019, 8:36 pm
  #943  
muji
 
Join Date: Jul 2009
Location: SEA
Posts: 2,556
Originally Posted by jkoenig51
Chat say they can't close a CC, what is the easiest way? Calling is a pain.
I just now closed a card by automated phone (there was a prompt where I was allowed to say close account); then I called again and closed a second account the same way - never needing to talk with an agent.

I then immediately called again to close a third account (but this time was directed to an actual agent, so I hung up). For a fourth account, the same thing happened. So, I then did the Chat option to close these two accounts.

These four accounts had been open for 3-4 months each.
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